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Reputation Management

Your reputation is everything.

This may be more true online than anywhere else.

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Reviews, accurate business information, and social media activity impact a business's reputation and

influence whether a consumer decides to do business with them. Businesses need a way to manage all of these factors in a scalable way.

 

Wrecking Ball's Reputation Management keeps on top of the online activity improving the reputation of your business. We will make expert recommendations and keep you showing up where your audience is looking.

 

A big part of staying on top of your online reputation is based on review responses. Our service will compile reviews from dozens of sites into a single dashboard, so we can easily see what’s being said about your business and respond in a timely manner. By monitoring where your business is mentioned in a variety of sources, including news sites, blogs and social networks, we can use competitive benchmarking to see how your business stacks up to the competition on social media outlets and local search.

90% of consumers use reviews to make buying decisions, but only 36% of small businesses invest in review marketing. 

WB's solution for your online reviews

Anytime a review is posted, we collect it and put it in a dashboard for convenient viewing. We’ll monitor, manage, and respond to all the reviews your business receives online.
 
Why do you need it?
• Don’t have time to read and answer reviews
• Not sure how to address negative reviews
• Don’t know how to measure your reputation

Benefits:
• Build customer loyalty and humanize your brand
• Turn happy customers into brand advocates
• Turn negative reviews into opportunities

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Hubspot's research reveals just how significant reviews are to the success of a business:

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Show up where people are looking. 

Accurate business listings help search engines and consumers find local businesses online. 

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Local searches lead 50%

of mobile visitors to visit

the business they searched

in less than 24 hours.

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4/5 of consumers use search engines to find local information like the business address,

hours and directions.

With Wrecking Ball’s listing service:

We create and sustain your accurate business listing across an established network of over 70 listing sites.

 

We fix business listings and make unlimited updates.

 

We sync it to multiple sites instantly, and then distribute it  to over 300 online locations. 

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Google My Business = Good Business

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Attract Local Customers with Google My Business 

 

Google calls them micro-moments. They occur when people turn to a connected device (primarily mobile) to do something, learn something, or buy something.

 

This means they are searching for information, and they need it instantly. GMB’s Knowledge Panel allows your company to provide everything a customer needs to understand what you sell, where you’re located, when you are open for business and much more.

 

Our team at Wrecking Ball will promote products and attract online customers with GMB.

We turn the Knowledge Panel into a powerful tool to drive more sales for your business.

It’s estimated that 70% of online customers make a purchase from a business they find using an online search engine. Google is the dominant engine, so having a well thought out Knowledge Panel is crucial. It improves SEO, increases customer engagement, and drives more visits to your website.

Why do you need Google My Business?

If you want to stand out from the competition, but you don’t know how to manage your Google My Business profile or you don’t have time to create promotional content, this is the right service for you.

Contact us today to take advantage of our Google My Business offer.

 

How does it benefit your business?

Promote best deals, upcoming events, and new products or services on the panel. We help you attract more customers by showing the information they need without even visiting your website. We can share photos, videos, reviews, business location, hours, services, and offers. Got a special event? We can promote it on the panel to increase attendees.

 

The major benefits of our services are:

Map Features 

We make sure the map marker “pin” is correctly placed on the map. The exterior photo on the Knowledge Panel is from Google Street View, and if your map marker isn’t placed correctly, the photo will be incorrect.

 

Monthly Postings 

This is an ideal place to post quick hit ads that highlight your services or offers. Google removes the posts after 7 days, so staying on top them is key. We provide up to 4 postings every month.

 

Questions and Answers

We will ask and answer FAQs as well as respond to customer questions.

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